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Quantrax Training: Setting Up a Company and other System Controls: This page is designed to walk you through creating a company from start to finish and can also be printed out to use as a checklist. It's also a good place to come back to every now and then as a refresher course, or to just learn more about options your not familiar with.

Note: The “Overview ” briefly explains the option, Management Training Video” is the full length training, and Round Tables” are an in depth discussion of the various concepts and topics within RMEx.

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Subject

Used in/for

Overview

Management Training Video

Round Tables

Company Information

* Stores company demographics

* Control times when users may or may not sign on

* Stores ‘Special Password” (required for certain functions)

Note: Only the Qmaster signon can be used when you first setup the “Company Information”

Overview

Training


Security

* Signing onto the system

* Collector codes

Overview

Training


Form Types

* Used in the Letter Codes

Overview

Training


Letter Codes

Note: (Form type must be created)

* Contact Series

* Smart Codes

* Payment Arrangements

* Post Dated Checks

* Payment Codes

* Mail Return Entry

Overview

Training


Contact Series

Note: Must create a default contact series

* Client Update

* Smart Codes

Overview

Training


Collector Codes

Note: Must create a Default Collect & House Collector

Used in:

* Work Groups

* Smart Codes

* Reports

Must setup:

* Demographics

* Owner/Worker Override (optional)

* Case Limits

* Linking Options

* UserID’s

* Legal/Pre Legal

Overview

Training


Close Codes

* Accounts

* Reports

Overview

Training


Work Groups – and Proportional assignment

* Client update

* Smart Codes

Overview

Training


Description Codes

* Smart Codes

* Client Update

* Letter Codes

Overview

Training


QCats

*Client Update

* Smart Codes

* System Generated

Overview

Training


Fee Codes

* Smart Codes

* Client Update

Overview

Training


Balance Types

* Payment Entry

Overview

Training


Linking Parameters

* Client Update

Overview

Training


Payment Arrangements

* Client Update

Overview

Training


Smart Codes

* Client Update

* Most System Controls

Overview

Training


System Parameters

Overview

Overview

Training


Payment Codes

Used in:

* Payment Entry

* Statements

Used to:

* Force a “Follow-up Date”

* Send receipt

* Apply a Smart Code

Overview

Training


Returned Mail

* Apply Smart Codes

* Close Accounts

* Change Workers

Overview

Training


Credit Reporting

* Control amounts to credit report

* Control to which bureaus to report to

Overview

Training


Client Classification

* Client Update Screen

* Placement History by Client Classification

Overview

Training


Account Status Codes

* Smart Codes

* Report “Analysis by Account Status Code”

Overview

Training


Remitting Codes

* Statements

Overview

Training


State Options

* Account Entry (Manual or Electronic)

* Whenever a debtors address is changed

Overview

Training


Client Update

* Demographics

* Salesman Code

* Remitting Code

* Commission Information (select one of the three)

* Standard Rates

* Fee Codes

* Commission Codes

* Link Code

* Contact Series/Contact Series by Client

* Collector Assignment

* Standard Reports

* Client Classification

* Client Type

* Credit Reporting

Overview

Training





Other System Controls Settings and Options

Subject

Used in/for

Overview

Management Training Video

Round Tables

Acat

* Accounts Detail Screen to identify types of accounts

* Smart codes for decision making

* Contact Series

* Collector Work groups

Overview

Training


Account Status Codes

* Account detail screen

* Reports

* Smart codes

Overview

Training


Adjustment Codes

* Payment Entry

Overview

Training


Alphabetic Assignment

* Client Update

Overview

Training


Cell phone Scrubbing options

* Identify phone numbers incorrectly identified as Lane lines or Cells

Overview

Training


Client Access by UserID

* System Security

Overview

Training


Client Classifications

* Client Update Screen

* Per-case and Per-Letter charges

Overview

Training


close code for primary

* Linking – Change primary from closed accounts

Overview

Training


Collector Account Presentation



Training


Commission Codes

* Client Update Screen to apply commission based on Payment.

Overview

Training


Contact Series By ACAT

* Client Update Screen

Overview

Training


Contact Series By CLIENT

Client Update

Overview

Training


Cost

* Account Detail, Screen

* Smart Codes

Overview

Training


Custom Menu Setup

* System Security

* Allows you to customize the menus by UserID

Overview

Training


Download Options for Contact Series

* Daily operations Dialer Download

Overview

Training


Duplication Options

* System Control Menu

Overview

Training


Dynamic Score

* System Control Menu




Emailing Letters


Overview

Training


Events


Overview

Training


Financial Codes

* Client Update (May require custom mod)

Overview

Training


Interest



Training


Letter Control by User

* Controls what letter a user can request

* System Control

Overview

Training


Letter Set Up



Training


Letter Translation

* Prints a different letter other then the one requested

* System Control

Overview

Training


Local Zip Codes

* Fee Codes

Overview

Training


Location Codes

* System Control

* Allows you to make decisions based on geographical locations or designated areas

Overview

Training


Medical Billing Options

* Store information and/or interface with UB04 and 1500 forms

Overview

Training


Nightly Processing



Training


On-line Client

* System Control

* Securely gives your clients access to your system


Overview

Training


Other Phones

* I-Tel Dialer

Overview

Training


Payment and Adjustments Codes



Training


Payment Arrangements

* System Control

Overview

Training


Post Dated Checks

* Schedule an automated reminder letter

* System Control menu

Overview

Training


Prime Rate

* System Control

* Calculate interest over and above the current prime rate

Overview

Training


Purge Options

* Purge Menu

Overview

Training


Smart Code-Categories

* Smart Code Menu

* Allows you to search Smart Codes more efficiently

Overview

Training


Smart Code-Seq Message

* Smart Code menu

* Send a message to the user when an account is going to qualify for a specific Smart Code action line

Overview

Training


User-Defined Windows

* System Control Menu

* Design Custom account level screens

Overview

Training


User Activity Inquiry

* System Security

* Keep track of what areas of the system a user accesses

Overview

Training


Zip Codes

* Account Entry

* System Security

* Change, add, or update Zip Codes

Overview

Training