Dialer platform
Quantrax is uncompromising in its pursuit of knowledge with reference to the technology that it has chosen to create and support. Unfortunately, with regard to dialers, the potential user is often presented with almost as much misinformation as there are facts - This is not unexpected since dialer vendors are required to advertise products that [...]
Product Information
Quantrax Corporation is proud to have pioneered the development of expert systems (intelligent software) for the collection industry. Although Quantrax's software is used by many collection agencies, the product can be utilized in any high volume receivables management environment. Our primary product RMEx was originally designed to overcome the weaknesses of existing data-based systems, increase [...]
The RMEx Story
Several years ago, we believed that changes in the collection industry called for a new and innovative approach to dealing with old problems. The challenge of defying conventional wisdom combined with technical vision and innovation, motivated Quantrax Corporation to design and build a new collection system incorporating the concepts of artificial intelligence and knowledge-based technology. [...]
An Overview of RMEx
While the concepts of Artificial Intelligence have been understood for several years, its application to solve common business problems has been relatively limited. This article discusses the development and use of AI in the debt collection industry. The system was initially developed for use in the United States where over US$ 80 billion is annually [...]
RMEx – Summary of Features
If you have reviewed some of the other information on this site, you probably appreciate the fact that RMEx is based on significantly different concepts compared to other automated systems. For management personnel, trying to understand the concepts before implementing solutions will be a definite advantage. To help you understand the different areas of the [...]
Frequently Asked Questions
This area will provide answers to the most frequently asked questions about Quantrax, RMEx (formerly Intelec) and the the IBM iSeries (formerly called the AS/400). The key areas discussed relate to the following. You can skip directly to an item by clicking on it. Is RMEx a complete system or will it integrate with an [...]
Product Demonstration
Please contact Quantrax for more information on RMEx, hardware requirements and pricing. We will treat any contact information you provide with respect. All inquiries will be maintained in confidence. We have an interesting presentation that will provide useful information about Quantrax, RMEx and our experiences with intelligent software. The presentation is in two parts. Please [...]
A Checklist for Evaluating Collection Software
While the design and objectives of every system are different, Quantrax Corporation believes that certain functionality in collection systems will make an operation more effective and productive. Collection systems do not place sufficient importance on the efficiency of clerical operations and collector productivity, and the result has been the inability to lower the costs of [...]
Scoring
Quantrax will support I-Score as base code in Version 8.1 of Intelec. Users who are on prior versions will run the processes described in a different manner from Intelec 8.1 users. You will first work with Quantrax who will create models and analyze your data. This will help you to understand if scoring your accounts [...]
Product Case Study
It is unfortunate that collection operations are measured and evaluated based on the number of people they employ! Many years ago, we questioned the wisdom of that approach and set out to create a system that could generate significantly higher numbers for "revenue per collector" as well as low ratios for support personnel compared to [...]
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