Quantrax is proud to have pioneered the development of intelligent debt collection software for the accounts receivable management industry. RMEx was designed to help overcome the limitations of existing data-base systems, increase the levels of automation and meet the needs of an ever-changing collection industry. RMEx is a completely different collection system than our competitors sell as it is designed to help control account flow, comply with regulations, and control costs on an account by account level.
Traditional software models make a basic assumption that you will need more people and resources as you take on more business. Think about the number of people you have added in the last few years. Today, the traditional model is so dominant and established that the primary method for evaluating a collection company’s success is the number of people they employ. This may have been applicable when we used cards or automated the card system, but is it viable in the information age and in a period when fees have been reduced so significantly? Most of today’s collections platforms are woefully outdated. Modern features like intelligent, multilingual chatbots that speak and understand natural conversations, along with compliant two-way text messaging, easily separate us from traditional collection platforms.
The RMEx collection system was designed to increase revenues per collector and lower operating costs by requiring less support personnel per collector. Does it work? Our new clients have consistently obtained gains in productivity that approach 40 and 50 percent compared to any other automated collection software application!